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Privacy policy

PRIVACY POLICY

This policy applies to the site: https://www.velooliver.com/

Last update date: May 14, 2022

Your privacy is of the utmost importance to Vélo Oliver, which is responsible for this site.

The purpose of this privacy policy is to explain to you:

How your personal information is collected and processed. Personal information is any information that can identify you. This includes your first and last name, your age, your postal address, your e-mail address, your location and your IP address;
What rights you have regarding this information;
Who is responsible for processing the personal information collected and processed;
Eventually, the site's policy regarding cookies.

This Privacy Policy complements the Terms and Conditions of Use which can be found at

https://www.velooliver.com/service/general-terms-conditions/

COLLECTION OF PERSONAL INFORMATION

We collect the following personal information:

Last Name
First Name
Mailing Address
Postal Code
E-mail address
Telephone/Fax Number

The personal information we collect is collected through the collection methods described below, in the "Forms and Collection Methods" section and in the following sections.

FORMS AND METHODS OF COLLECTION

Your personal information is collected through the following methods:

Web site registration form
Order form

We use the information collected for the following purposes:

Order tracking
Promotional information/offers
Statistics
Contact
Web site management

INTERACTIVITY

Your personal information is also collected through the interactivity that may occur between you and our website. This information is collected in the following ways:

Comments
Correspondence
Information for promotional offers

We use the information collected for the following purposes:

Web site management

SHARING OF PERSONAL INFORMATION

We will not sell or otherwise market the personal information we collect to third parties. However, we may share this information with third parties for the following purposes:

Creating consumer profiles
Fulfillment of orders
Google Analytics
Advertising

If you do not want your personal information to be shared with third parties, you may object at the time of collection or at any time thereafter, as stated in the "Right to object and opt-out" section.

LENGTH OF TIME WE RETAIN PERSONAL INFORMATION

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected. To allow you time to re-register if you wish, we delete your account and membership information within six months of closing your account or terminating your membership, unless we are required by law (including tax law) to retain it for a specific period of time.

HOSTING OF PERSONAL INFORMATION

Our site is hosted by : Lightspeed, located at the following address:

Lightspeed Commerce Montreal, 700 Rue Saint-Antoine E, Montreal, Quebec H2Y 1A6

The information we collect and process is exclusively hosted and processed in Canada.

RIGHT OF OBJECTION AND WITHDRAWAL

You have the right to object to the processing of your personal information by the site ("right to object"). You also have the right to request that your personal information no longer appears, for example, in a mailing list ("right of withdrawal").

In order to object to the processing of your personal information or request the removal of your personal information, you should contact

[email protected]

RIGHT OF ACCESS, RECTIFICATION AND DELETION

You may access, update, modify or request the deletion of your personal information by following the procedure set out below:

Contact: [email protected]

SECURITY

The personal information we collect is kept in a secure environment. The people who work for us are required to respect the confidentiality of your information.

To ensure the security of your personal information, we use the following measures:

Access management - authorized person
User ID/Password

We are committed to maintaining a high level of privacy by incorporating the latest technological innovations to ensure the confidentiality of your transactions.

CONDITIONS OF MODIFICATION OF THE PRIVACY POLICY

We reserve the right to modify this policy to ensure its compliance with applicable law.

Therefore, you are invited to consult this privacy policy regularly to keep yourself informed of the latest changes.

ACCEPTANCE OF THE PRIVACY POLICY

By using this site, you acknowledge that you have read and understood this Privacy Policy and agree to its terms, particularly as it relates to the collection and processing of your personal information.